Terms & conditions:
1. Introduction:
- Overview: Briefly explain what your website is, your business name, and its purpose.
- Agreement: State that by using the website or making a purchase, customers agree to the terms outlined in the document.
- Changes to T&C: Explain that you reserve the right to update or modify the T&C at any time and that customers should review them regularly.
Example: “By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. We reserve the right to modify, update, or change the Terms at any time without prior notice.”
2. Account Registration:
- Eligibility: Specify who is eligible to create an account (age restrictions, legal capacity).
- Account Information: Explain the need for accurate, up-to-date information and the responsibility of the user to maintain the security of their account.
- Account Termination: Mention how accounts can be terminated or suspended (either by the user or you) and the consequences of such actions.
Example: “To make purchases, you may need to create an account. You agree to provide accurate and complete information and are responsible for maintaining the confidentiality of your account details.”
3. Products and Pricing:
- Product Descriptions: Clarify that while you try to be as accurate as possible, you do not guarantee the accuracy of product descriptions, availability, or prices.
- Pricing: Explain that prices are subject to change and may not include taxes, shipping, or handling fees.
- Availability: You should include a disclaimer regarding out-of-stock items or product changes.
- Product Modifications: You can mention that product availability, prices, and specifications can change at your discretion.
Example: “All prices are listed in rupees and are subject to change. We make every effort to ensure product descriptions and pricing are accurate, but we do not guarantee that all descriptions, prices, or availability are free from errors.”
4. Order and Payment:
- Order Confirmation: Explain the process customers should expect after placing an order (confirmation email, processing time, etc.).
- Payment Methods: List acceptable payment methods (credit/debit cards, PayPal, etc.).
- Order Cancellations or Modifications: Specify if customers can cancel or modify their order after purchase and the conditions for doing so.
- Fraud Prevention: You can include a statement about fraud prevention measures.
Example: “Once an order is placed, you will receive a confirmation email. We accept payments through major credit cards and upi. Your payment will be processed before shipping your items. Orders may not be modified once processed.”
5. Shipping and Delivery:
- Shipping Methods and Costs: Detail the available shipping options, costs, and the regions/countries you ship to.
- Delivery Times: Mention estimated delivery times but include a disclaimer that delays may occur.
- Risk of Loss: Specify who is responsible for the product during shipping and until it reaches the customer.
- Shipping Errors: State what happens if items are lost, damaged, or delivered incorrectly.
Example: “We offer standard and expedited shipping options. Delivery times vary depending on your location, and we will make every effort to deliver on time. Once shipped, the risk of loss or damage transfers to the customer.”